Games that crash, won’t launch or suffer from stability issues are undoubtedly the most frustrating part of PC gaming.
Although we strive to deliver a flawless gaming experience in the depths of Hoxxes IV, we can’t guarantee you won’t encounter a crash
or stability issue at some point during your employment at Deep Rock Galactic. This is in part due to the iterative nature of game development
in an early access stage but also because everyone has different hardware and PC specifications.
If you find yourself in an annoying predicament where the game crashes frequently, don’t panic! Take a deep breath and follow the steps below.
More often than not we know a reliable solution to your problem.
You can always reinstate the overclock later.
Also copy the crash error message as it can sometimes help in identifying the issue
From a troubleshooting standpoint, these are the most important pieces of information you can gather in relation to your crash.
You can either report the issue on https://drg.pleasefix.gg/ or join our Discord and try to get help there.
This crash is one of the most frequent crashes we’re seeing and relates to an Intel Integrated HD graphics drivers issue,
presumably inflicted by a faulty Windows update.
Access violation - code c0000005 (first/second chance not available)
igd10iumd64 d3d11 dxgi d3d11 d3d11 FSD_Win64_Shipping!FD3D11DynamicRHI::CommitRenderTargetsAndUAVs() [c:\p4\unrealengine\main4-21\engine\source\runtime\windows\d3d11rhi\private\d3d11commands.cpp:880] FSD_Win64_Shipping!FD3D11DynamicRHI::RHISetRenderTargets() [c:\p4\unrealengine\main4-21\engine\source\runtime\windows\d3d11rhi\private\d3d11commands.cpp:1144] FSD_Win64_Shipping!FD3D11DynamicRHI::RHIBeginDrawingViewport() [c:\p4\unrealengine\main4-21\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:623]
If you find that the versions of the latest driver on the website and that of the driver installed on the computer are the same, I would suggest you uninstall and reinstall the current version of display driver to try and fix the issue.
This crash log indicates GPU issues, often related to overheating.
LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')
FSD_Win64_Shipping!FDebug::AssertFailed() [c:\p4\unrealengine\main4-21\engine\source\runtime\core\private\misc\assertionmacros.cpp:417] FSD_Win64_Shipping!TerminateOnDeviceRemoved() [c:\p4\unrealengine\main4-21\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:213] FSD_Win64_Shipping!VerifyD3D11Result() [c:\p4\unrealengine\main4-21\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:249]
This crash has many manifestations but is most commonly related to your graphics card drivers.
Unhandled exception
nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx kernel32 ntdll
This crash log relates to the game engine Deep Rock Galactic runs on.
You do not have any debugging symbols required to display the callstack for this crash