- Step 1
Check your user privileges! It might be that you have a setting that does not allow online play (this can be done by going to https://account.xbox.com/Settings and checking the Xbox One/Windows 10 Online safety tab).
- Step 2
Make sure you're on the latest version of Deep Rock Galactic (try restarting the game and check for an update, if that doesn't help try a restart of your PC/Xbox).
- Step3
If you are playing on Xbox: do you have an active Gold membership?
- Step1
Check your user privileges! It might be that you have a setting that does not allow online Communications (this can be done by going to https://account.xbox.com/Settings and checking the Privacy tab).
- Step 2
Make sure you're on the latest version of Deep Rock Galactic (try restarting the game and check for an update, if that doesn't help try a restart of your PC/Xbox).
- Step 3
You might've expressed yourself in a way that broke the ToS of Xbox Live and your communication privileges may have been revoked on all Xbox Live connected games.
- Step 1
Check your user privileges! It might be that you have a setting that does not allow online Communications. (this can be done by going to https://account.xbox.com/Settings and checking the Privacy tab). If you have the setting
"Others can communicate with voice, text, or invites" set to "Friends" You will ONLY see messages from your friends.
- Step 2
You might have blocked/muted the other player trying to chat.
- Step 3
The other person writing in chat might have restricted privileges or blocked you.
On Xbox, you can also fix privacy settings by going to:
Settings -> Account -> Privacy & Online Safety -> Xbox Live privacy -> View Details & Customize -> Communication & Multiplayer